TASKHUB SUPPORT
How can we help?
Help with connecting your accounts, reviewing suggestions, and following through on your tasks. You don’t need to sign in to contact us.
Tell us what you were trying to do, what happened, and the approximate time of the issue. Include your TaskHub account email and workspace name if relevant. Please remove private conversation content from screenshots and never send passwords, sign-in codes, or access tokens.
Email supportConnecting Slack
How do I install TaskHub for Slack?
Sign in to TaskHub and open Connections → Add connection → Slack. Choose your sync period, then authorize the account in the correct Slack workspace. After you return to TaskHub, wait for the initial sync and open Inbox.
Slack says an administrator must approve the app.
Your Slack workspace controls which apps you can install. Use Slack’s approval request flow or ask your workspace administrator to review TaskHub’s requested permissions. Contact us if the approval or installation flow fails.
My connection is showing an error or isn’t syncing.
Check Connections for the latest status. If the account is connected, try Sync now. Check that you authorized the intended Slack workspace and still have access. If authorization has expired or been revoked, reconnect the account.
Disconnecting removes pending suggestions for that connection, so review anything you want to keep first. Accepted tasks remain. Send support the error text if the problem continues.
Why is my Inbox empty?
Wait for the first sync to finish, then check your TaskHub workspace, connection status, selected sync period, and plan usage. TaskHub suggests actionable requests and commitments; it does not create a suggestion for every message. AI can also miss a request. You can add a task yourself in My tasks.
Where do I review suggestions and receive reminders?
Open Inbox in TaskHub to review suggestions. Accepted items appear in My tasks. Personal reminders appear in TaskHub, with email delivery controlled by your account preferences. TaskHub does not currently send these reminders into Slack.
Privacy, disconnection, and deletion
How do I disconnect Slack?
In TaskHub, open Connections and choose Disconnect on the Slack account. This removes the connection credentials and stops future syncing. It removes pending suggestions for that connection; accepted tasks and saved source excerpts can remain.
You can also revoke TaskHub’s access in Slack’s app settings. Revoking access in Slack does not itself delete data already stored in TaskHub.
How do I delete my data or request a copy?
Delete individual accepted tasks in TaskHub, or use Settings → Delete my account to close your account. Workspace ownership and role responsibilities may need to be transferred before account deletion is available.
For access, export, correction, or deletion requests, email pusicjosip1000@gmail.com. Please identify the account and the data involved. We may need to verify your identity before processing a request. Read our privacy policy for retention details.
How do I report a security concern?
Email pusicjosip1000@gmail.com with a description and steps to reproduce. Please avoid including anyone else’s private messages or credentials.
TaskHub is operated by Datapipe d.o.o., Croatia.